Privacy Policy

Last Updated: January 2025

Our Commitment to Your Privacy

At Plushyou, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you place an order or sign up for our newsletter, we collect information such as:

  • Name
  • Email address
  • Shipping address
  • Phone number (optional)
  • Custom design details and photos you provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type and version
  • IP address
  • Time zone and location
  • Pages you view and how you interact with them

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Send you marketing emails (only if you've opted in)
  • Improve our website and services
  • Prevent fraud and maintain security
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: We work with trusted partners who help us operate our business (payment processors, shipping carriers, email service providers). These partners are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings, though disabling them may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Object to processing of your personal information

To exercise these rights, please contact us at privacy@plushyou.com

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@plushyou.com

Mail: Plushyou Privacy Team, [Address]

Need help?